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Help

Support

For help with an existing product or service, contact us at the address below. Include your account email and a clear description of the issue for the fastest response.

Product Support

Issues with a product you are using — bugs, errors, unexpected behavior, or questions about features.

support@buildarchon.com

Billing & Subscriptions

Questions about charges, invoices, subscription changes, or cancellations.

support@buildarchon.com

Account Access

Trouble logging in, account recovery, or access issues with any Archon Systems platform.

support@buildarchon.com

Client Portal

Questions or issues related to your client engagement, project status, milestones, or deliverables.

support@buildarchon.com
Response Times

General support inquiries — typically within 1 business day

Active client engagements — within 4 business hours

For sales or new project inquiries, use the contact form instead.